Frequently asked questions

What is Delivery?

With a Delivery order you indicate that you want to buy a batch of pallets. This can be for yourself or for a supplier. In PCT Online, you indicate the quantities, qualities and locations you want to be delivered to. It is also possible to indicate additional delivery options. You will receive multiple offers and you choose based on most economically beneficial, most sustainable or you choose a preferred supplier. After acceptance bid, the order is executed by the pallet depot. They get paid within 8 days.

What is Collection?

A Collection order puts you, the owner of pallets, out. You offer a batch of pallets for sale. Multiple pallet depots make an offer on your pallets. These are described by you in numbers and quality and provided with a several pictures. After acceptance of the bid, the pallet depot of your choice will pick up the pallet consignment. Subsequent sorting and valuation is possible.

As a participant, may I submit all types of pallets and/or RTI?

Yes you may. The depository of your choice will value everything and convert this in terms of value to e-Credits. These e-Credits will then be credited to your own balance in your wallet.

When do I get a transaction fee?

The value of a "basic" Euro pallet is covered by the EUWID index. All deviations from this standard are reflected in the transaction fee.

What is the current value of the e-Credit?

On the online platform PCTO you will always find the current value. The value is determined as a weighted average of the lowest and highest value in the three past 6 weekly periods. This value is taken as the basis for settling or booking the e-Credits at the time of submission or call-off.

How does the EUWID come about?

On the website of EUWID - wood products component - you will find all market information. EUWID prices and developments are behind a login. PCT has a subscription to this market data

If all RTIs can be turned in do I get reimbursed for everything?

No you don't. Most depots work with sorting lists and based on the sorting the value is determined. If there are no usable RTI among them and it is mostly "trash" there may be a negative yield.

Keep control with Pallet Control Tower

Clear agreements

Say goodbye to unclear agreements and complicated, time-consuming and manual administration. Through the PCT e-Credit, you deliver and receive pallets easily and quickly with clear rules between them. No more discussions about balances. If necessary, our regional account managers will visit you - the easy way!

Value-based price

Never again discuss the value of a used pallet. PCT, with in relation to the EUWID index determines the value of each pallet based on its condition and quality. So you can be sure that Collection & Delivery is done at the fairest price.

Only high-quality pallets

Automated warehouses require standardized A-grade or new pallets - and that's exactly what you get when you use the PCTO platform! We ensure that all pallets meet EPAL standards, ensuring smooth operation throughout the logistics chain.

Driver convenience

Drivers often do not have the time and knowledge to check the quality of pallets. PCT helps them by making swapping a thing of the past. No empty pallets in the truck. And no waiting times or expensive delays. Transfers are digitized, minimizing the risk of errors.

Durable system

With PCT, you no longer have to worry about expensive trucks carrying empty pallets. Our platform helps you save costs by optimizing your inventory and providing an easy way of Collection & Delivery via matching, prepared for future Brussels legislation.

Fast, easy and safe

PCTO is a secure platform for all your transactions and accurately records every exchange. We offer a user-friendly interface with minimal complexity. Quickly connect to any internal system without any effort.